FAQ or Frequently Asked Questions – Frequently Asked Questions. This section must be on any website containing information about the company, reflecting its activities’ complete characteristics, types of products sold, or services provided. And this section is considered a reference or guide to widespread problems that users face. And for it to be helpful and to cope perfectly with the main functions, you need to know what kind of section it is, the advantages, and the principles of its creation.
The abbreviation FAQ stands for Frequently Asked Questions and translates to “Frequently Asked Questions.” This is a small reference book on the site that gives brief answers to questions and solves various problems of users of the resource. The main idea of this section is to briefly outline the required instructions so that most of the potential audience can find the information they are interested in on the resource without using the help of technical support.
The FAQ page on the site produces the most significant number of functions. For example, the primary purpose of this section is to unload technical support; it keeps interested users on the resource in the application and provides a full explanation of the main points regarding the operation of the service.
The FAQ section for website owners and webmasters has several advantages:
If the site does not have an FAQ section yet, you need to collect an invoice for answers and understand what users are most interested in. And it is fashionable to do this using the following methods:
A complete study of valuable sections and sources on various resources will help you create a relevant FAQ. It will contain only useful information in which it will be possible to find an answer to the question, a solution to the problems that have arisen without contacting technical support.